Question 1

What does this app actually do?

Accepted Answer

It replaces paper tally sheets, payout forms, and end-of-day Excel sessions with one tool built for the orchard. Log picks in real time, track every picker across the season, share pick summaries directly to your crew, and generate payout reports when you are ready to settle up.

Question 2

Do I need cell service or WiFi in the field?

Accepted Answer

The app is designed to work in the field without a connection. Logging sessions and creating pickers works fully offline. That said, some features like viewing session and harvest history, sharing pick reports, and generating payouts require an internet connection.

Question 3

Is my data secure?

Accepted Answer

Yes. Your data is encrypted and stored on secure servers. Only you and anyone you explicitly invite can see your operation's records.

Question 4

Is my data backed up if I lose or break my phone?

Accepted Answer

Yes. Everything syncs to a secure server as soon as you are online. Log in on a new device and your data is there.

Question 5

Do my pickers need to use this app?

Accepted Answer

No. Only the farm owner or manager needs the app. Pickers do not need accounts.

Question 6

How do I start a harvest?

Accepted Answer

Tap "Start Harvest" on the home screen. The app auto-fills a name like "4/2026 Harvest" but you can rename it to something more specific. Choose whether it will be a solo or group harvest, then select the varieties you will be picking this season.

Question 7

I grow multiple varieties. Do I need a separate harvest for each?

Accepted Answer

No. A single harvest covers your whole season. You select all the varieties you are picking when you set it up.

Question 8

What unit should I pick: buckets, lbs, or bins?

Accepted Answer

Whichever matches how you already count in the field. If your crew fills bins, pick bins. If you tally by the bucket, pick buckets. The app is consistent with however you already work.

Question 9

Can I switch units mid-harvest?

Accepted Answer

Yes. You can change your unit at any point between sessions. The new unit will apply to future sessions only and previous sessions are not affected. You cannot change units while a session is open.

Question 10

What if my variety is not on the list?

Accepted Answer

Type it in the search box. If it does not come up, a button will appear letting you add it as a custom variety for your harvest.

Question 11

What happens when I tap "End Harvest"?

Accepted Answer

The harvest is marked complete and tallies are locked. Make sure all payout forms are done before ending. Once the harvest closes, you lose access to any pickers that were shared with you, so you will not be able to generate payouts for them after the fact.

Question 12

What is a group harvest?

Accepted Answer

A group harvest lets multiple people log sessions independently under one shared harvest. It is designed for large or multi-farm operations where more than one person is out there logging buckets at the same time.

Question 13

How do I add someone to my harvest?

Accepted Answer

You invite them by email from within the harvest. The person you are inviting needs to have already created an account. You assign them either a Crew or Admin role when you send the invite.

Question 14

What is the difference between a Crew and Admin user?

Accepted Answer

A Crew user can create pickers and log sessions, but cannot delete sessions, view or create payouts, invite others, change roles, or export CSVs for harvests and sessions. An Admin user has more access but still cannot change user roles or end the harvest. Only the harvest owner can end the harvest.

Question 15

Do we each have our own pickers, or do we share them?

Accepted Answer

Pickers are shared across everyone in the harvest while it is active. This prevents the same picker from being added multiple times by different people. Once the harvest ends, each user only sees the pickers they personally added.

Question 16

Can two people log sessions for the same picker at the same time?

Accepted Answer

Each user logs sessions independently and all totals roll up into the same harvest. It works best if your team coordinates who is logging for which pickers on a given day, just like you would on paper.

Question 17

I created a solo harvest by mistake. Can I switch it to a group harvest?

Accepted Answer

Yes. In the harvest management screen there is a "Convert to Group" option. Note that this cannot be undone once converted.

Question 18

How do I add a picker?

Accepted Answer

Go to the Pickers tab, tap the "+" button, and enter their name and gender. You can also add an optional phone number, which makes it easier to share their pick summary directly with them later.

Question 19

What is a picking session?

Accepted Answer

It works exactly like paper. You start a session in the morning, and every time you collect buckets from a picker, you log it. A picker might have entries of 1, 4, 8, 7 throughout the day, just like a tally sheet column. At end of day, you close the session. It works the same whether you are in buckets, lbs, or bins.

Question 20

Can I add a picker to a session after it has already started?

Accepted Answer

Yes. While a session is open you can add more pickers at any time.

Question 21

I entered the wrong count. Can I fix it?

Accepted Answer

Yes. Delete the incorrect entry for that picker and add a new one with the right number.

Question 22

What if a picker only worked part of a day?

Accepted Answer

Just log whatever they actually picked. The app only tracks units and there is no concept of hours.

Question 23

How does payout work?

Accepted Answer

When you are ready to pay a picker, you open a payout form for them. You add line items, each with an amount, a unit, and a rate you set in the moment. You can have as many line items as you need. You also record the payment method, and the picker provides a required e-signature confirming they have received the payout. There is also an optional field to attach a photo of the cheque.

Question 24

Are payments actually processed through the app?

Accepted Answer

No. The app is for record-keeping only. You pay your pickers however you normally would. The payout form just records that the payment was made and gets the picker's signature as confirmation.

Question 25

Can different pickers get different rates?

Accepted Answer

Yes. Each payout form is specific to one picker and you set the rates yourself when you fill it out. Nothing is locked in ahead of time.

Question 26

What is the "debt" I see for each picker?

Accepted Answer

As sessions are recorded, the app accumulates a running total of units picked per picker. That is their debt, representing what they have picked before you have formalised the payout.

Question 27

What if a picker quits mid-harvest?

Accepted Answer

Just stop entering sessions for them. When you are ready to pay them out, open their payout form and settle up before ending the harvest.

Question 28

What is "Final Pay" on a payout form?

Accepted Answer

If there is a discrepancy between your tally and the picker's count and you agree on a number to call it even, you can mark the payout as Final Pay. This zeroes out that picker's debt for the harvest completely, regardless of what the remaining balance shows. A picker's debt can never go below zero.

Question 29

Can I give my pickers a printout of their payout?

Accepted Answer

Yes. You can generate a PDF payout and share it by text, email, or however you normally communicate with your crew.

Question 30

Can I share a pick summary with a picker?

Accepted Answer

Yes. You can share a harvest report directly to any picker from within the app, useful for making sure you are both on the same page before settling up. If the picker has a phone number saved, you will get quick SMS and WhatsApp shortcuts on the share screen.

Question 31

What does the picker actually receive?

Accepted Answer

They get a report with their name, the harvest name, and a day-by-day breakdown of how much fruit they picked each session, with a grand total at the bottom. No dollar amounts, just pick totals.

Question 32

Does the picker need to download the app to view it?

Accepted Answer

No. The report is shared in a format they can open without any app.

Question 33

How do I see a summary of the whole harvest?

Accepted Answer

Open the harvest and go to Reports. You will see general stats like duration, total picked, session and picker averages, and total weight. Admins and the owner also see total money paid. The report includes a breakdown of each harvest member's sessions and totals, a full payout history (not visible to Crew users), and a complete session history.

Question 34

Can I export payout records for my bookkeeper?

Accepted Answer

Yes. PDF payouts can be generated and shared from any harvest.

Question 35

Will my records be there next season?

Accepted Answer

Yes. Completed harvests are stored in your account indefinitely.

Question 36

Can I use this on both my phone and my tablet?

Accepted Answer

Yes. Your account syncs across devices. Log in on any device and you will have the latest data.

Frequently Asked Questions

General

Harvests

Group Harvests

Pickers and Sessions

Payouts

Sharing with Pickers

Reports and Records

Account and Access